Scope

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This Privacy Policy applies to:

1. Our website
2. Our events and programs
3. Our donor and beneficiary interactions

Personal Information Collection:

We collect personal information:

1. When you donate or sponsor a program.
2. When you register for events or newsletters.
3. Through online forms, surveys, or email correspondence.
4. During face-to-face interactions at our events or offices.
5. Through social media platforms.
6. When you provide feedback or testimonials.

Types of Personal Information Collected:

1. Name
2. Email address
3. Phone number
4. Physical address
5. Donation history
6. Communication preferences
7. Photographs and videos (at events)

Use of Personal Information:

We use personal information:

1. To process donations and provide receipts.
2. To communicate about our programs, events, and news.
3. To improve our services and website.
4. To comply with legal requirements.
5. For advertising and marketing purposes (with partner organizations).
6. To evaluate job or volunteer applications.
7. To share testimonials and feedback.

Disclosure of Personal Information:

We may disclose personal information:

1. To authorized service providers (e.g., payment processors).
2. To comply with legal obligations or court orders.
3. With your consent.
4. To partner organizations for advertising and marketing purposes.

Data Sharing with Partners:

By using our services or visiting our website, you consent to the sharing of your data with our partner organizations for reporting, advertising and marketing purposes.

Event Photography:

Please note that we often take photographs and videos at our events. By attending our events or visiting our offices, you grant Harvest Outreach Centre permission to capture and use your image, including that of employees, for:

1. Marketing and promotional materials.
2. Social media platforms.
3. Website content.
4. Fundraising campaigns.

Sensitive Personal Information:

Where a programme requires it, and with your consent, we may collect sensitive information such as a South African ID number, date of birth, gender, or health-related information needed for screening and referral services.

How we use sensitive information:

1. To deliver screening, testing and referral services
2. To meet statutory and funder reporting requirements
3. To keep records of consent and service delivery

Access to sensitive information is restricted to staff who need it for their role, and is never sold or shared with third parties for marketing.

Your Rights:

1. Right to access and correct personal information.
2. Right to opt-out of communications.
3. Right to lodge a complaint.
4. Right to data portability.

Data Security:

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or destruction.

Cookies and website analytics:

We keep a first-party cookie so we can tell one visit from another. For our own analytics we record the pages opened, the time, whether the visit came from another website, and an approximate place (city, region and country) worked out from the network address. The network address itself is not stored. If you create an account or sign in, your name is attached to that visit so we can see the journey of someone who registered.

This analytics record is used only to understand how the website is used. It is not sold, and it is not shared with partner organisations or used for advertising.

Our website uses cookies to keep you signed in and to support this analytics. By using our website, you consent to that use.

Changes to this Policy:

We reserve the right to update this Privacy Policy. Changes will be posted on this page.

South African Law Compliance:

This Privacy Policy complies with the Protection of Personal Information Act (POPIA), 2013. Website analytics described above is personal information under POPIA. We process it for our legitimate interest in understanding and improving this website, we keep it only for that purpose, and we do not share it. Acceptance:

By using our website, contacting us, attending our events, or visiting our offices, you acknowledge acceptance of this Privacy Policy.

Additional Policies:

Children's Privacy

We do not intentionally collect personal information from children under 18. If you are under 18, please do not provide personal information without parental/guardian consent.

International Data Transfers

We may transfer personal information to partner organizations or service providers outside South Africa. We ensure adequate data protection measures are in place.

Retention and Deletion

We retain personal information for as long as necessary to fulfill our purposes or comply with legal requirements. We delete or anonymize personal information when no longer needed.

Complaints Procedure

If you have concerns about our privacy practices, please contact us. We will investigate and respond promptly.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of South Africa.

Dispute Resolution

Any disputes arising from this Privacy Policy will be resolved through negotiation, mediation, or arbitration.

Notification of Breach

In the event of a data breach, we will notify affected individuals and regulatory authorities as required by law.

Consent

By using our services or visiting our website, you provide consent to this Privacy Policy.